resort polynesian castle monorail
  • On May 4, 2022
    Anne from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i cannot find the "make a payment" option in my app or on the plan disney website. how do i make a payment?

    Hey there, Anne!

    Welcome to planDisney! I am so glad that you stopped by with your planning question. Whether your trip to Walt Disney World Resort is coming up in a few weeks or a few months, I am sure that your entire travel party is getting excited! Let's go over how to make a payment on your account so you can continue finalizing all of the magical details before your arrival. 

    Anne, you can make a payment towards a Walt Disney World Resort vacation package online through the Walt Disney World website in just a few easy steps. You start this process by clicking on the My Disney Experience drop-down menu at the top of the screen. Before proceeding with making a payment, be sure that you have linked your upcoming travel plans to your account. Once you have added your reservation, select the My Plans option to view your upcoming itinerary including your hotel details. Below your Walt Disney World Resort hotel information, you should see a confirmation number, remaining balance, and the link to Make a Payment. Click this option to process your payment in minutes. It is important to note that you cannot make a payment on the My Disney Experience mobile app. I also want to mention that if you booked your upcoming adventure through a travel agency or professional, you will need to make all of your upcoming payments directly through them. If this is the case, you will not see a remaining balance or payment options with your hotel information.

    If you are still unable to locate an option to process a transaction on your account, I recommend reaching out to a friendly Cast Member with Disney Resort Hotel Reservations. They can assist you with processing your payment over the phone. They will also be able to help you retrieve any missing confirmation numbers if you are having trouble linking your upcoming plans. 

    While we are on the topic of reservations, I want to add a quick reminder to make your Disney Park Pass reservations. If you have not already crossed this essential planning step off of your magical to-do list, I recommend doing so as soon as possible. All four parks require a reservation in addition to a valid theme park ticket. You can secure your spot as soon as you have purchased tickets. This is such an amazing year to visit The Most Magical Place on Earth, and some availability is limited. So don't delay, make your Park Pass reservations today! 

    I hope that your upcoming adventure is memorable and magical!
    We'll see ya real soon!
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Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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