Girl in giftshop with Mickey Mouse plushy
  • On Apr 17, 2021
    Arpitha from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I cannot find my Disneyland e-3 day pass. Can you locate it electronically for me?

    Welcome to planDisney, Arpitha! Thanks for bringing your question our way! 

    I’m sorry you’re having trouble locating your Disneyland Resort ticket! If you purchased tickets on the Disneyland App, your eTicket should be located in the “Tickets & Passes” section of the App. If you can’t find your tickets in the Disneyland App or on your Disneyland Resort account on the website, that's okay! You should have received a confirmation email with your eTicket information when you made the purchase. If you're not able to locate either your tickets or your confirmation email, I encourage you to reach out to Ticket Services at (714) 781-4636. A Cast Member there would be happy to assist you further. 

    Once you locate your ticket, don’t forget to visit the Theme Parks Reservation Page on the Disneyland Resort website to secure your desired theme park and day for your visit! I suggest you check the Availability Calendar first to confirm availability prior to booking.  

    I hope this helps! Please come back to planDisney with more questions in the future! 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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