• On May 25, 2021
    Elaine from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I cannot find my castaway club account number

    Ahoy Elaine!

    Greetings and welcome aboard here at planDisney! Oh boy, nothing makes me as happy as having a Disney Cruise Line voyage on the horizon. So it makes my day to hEAR that you are planning an adventure at sea. I hope you’re ready for all the magic that's included when you set sail with Captain Minnie, the new Captain at the helm of the fleet!

    Let’s get you all set so you can check your Castaway Club account pronto! You can log into your Disney Cruise Line account via this Castaway Club link and then click “Log In.” Or you can use the drop down menu under the "Already Booked" tab, and there is a “Castaway Club” option all the way at the bottom. Then you’ll have to enter your email address and password and voila...you’re all set!

    Once you are logged in, it will show your Castaway Club level and number, the previous voyages you sailed, and even your prior stateroom assignments. I love that Disney Cruise Line has created the Castaway Club and rewards frequent cruisers with extra perks like earlier advance booking window dates and a welcome back aboard gift. You can learn all about the different levels of Castaway Club status here.  

    Cruise back to planDisney if you have any additional questions before you set sail, Elaine. We'd love to have you stop back by and let us know how your plans worked out!

    Happy Sailing!


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Meet the Panelist: Sherry, South Carolina

Ahoy there! I'm Sherry, a wife and mom to two, lawyer, and blogger from South Carolina. Family time is precious, so making the most of it is a top priority. That's why planning cruises to exciting destinations, trying new port adventures, and experiencing fabulous entertainment and dining is my jam! I'm thrilled to be your personal navigator as you chart your course on your next Disney Cruise Line vacation.  Learn More About Sherry

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