Cinderella Castle 50th Day
  • On Apr 21, 2022
    Arlee from FL Asked

    We cannot attend April 22-29 and not sure when we will be able to attend. Are our tickets good for the future?

    Hiya! Welcome to planDisney, Arlee! I’m so happy to be able to help you out today.

    Oh no! I am so sorry to hear that your Walt Disney World Resort vacation will need to be postponed. I’m sure it must be such a bummer to have to change your plans last minute. Rest assured, Arlee; your friendly planDisney Panelists are here to help you adjust your arrangements to visit in the future when you are able to do so.

    While your Theme Park Tickets are non-refundable, you can modify the date of your planned visit in the My Disney Experience App. Simply open the menu and select "Tickets and Passes," then click on your ticket and select "Change Ticket." From there, you can choose a new date, and you are all set.

    Now, in this case, you mentioned you’re not sure when you will be able to visit again. No worries, Arlee! While your actual tickets will expire, the value of your unused tickets will be valid indefinitely. To use the credit toward a future visit, you will need to speak to one of the wonderful Cast Members on the Ticket Services Team by calling (407) 939-5277. They will be happy to help you apply your credit toward a future visit whenever you are ready.

    While I know you’re feeling bummed right now, just know that the magic never ends at Walt Disney World, so I promise your future visit will be just as special! If you visit any time before March 31st, 2023, you’ll still get to join in on the fun of The World's Most Magical Celebration! Plus, did you know that the incredible new attraction Guardians of the Galaxy: Cosmic Rewind is set to open on May 27th, 2022? So, if you visit any time after that, you’ll get to join the Guardians crew on this epic race through the cosmos to save the universe! No matter when you visit, the magic will be waiting for you and your family!

    Please, don't hesitate to stop by again with any other questions you may have! I hope to see you again real soon!

    Until next time,
    Diana
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Meet the Panelist: Diana, New York

Hiya! I'm Diana from New York, and I'm so excited to help you plan your next Walt Disney World Resort vacation! Whether you're planning your first trip or just visiting "For the First Time in Forever," with all that Walt Disney World has to offer, it's easy to feel like you're headed "Into the Unknown." Just remember, "You've Got a Friend in Me!" So, let me be a "Part of Your World" to lend a helping hand as you plan your most magical Walt Disney World vacation! Learn More About Diana

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