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Photo of a fountain featuring Remy from Ratatouille
  • On Nov 28, 2021
    Noelle from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I cannot add stickers or borders to my photos via the Disney app. It shows the edit button and the “stickers” & “frames” but when I select those options it doesn’t give me Anything. I can only “crop” or change the “filter”. Please help!

    Welcome to planDisney, Noelle! 

    I hope you had a wonderful trip to The Most Magical Place on Earth! It’s so lovely to be able to look back on your vacation photos! Aren’t the Disney PhotoPass Photographers incredible?! Looking at my own Walt Disney World Resort photos makes me eager to plan my next Walt Disney World Resort adventure! 

    We’ve actually been hearing that quite a few people have been having difficulties with the Stickers and Boarders options within the My Disney Experience Mobile App. I’m so sorry that you are encountering these troubles too! My friend, Robyn, just did an excellent job walking another Guest through the steps to troubleshoot this error! She said it so much better than I could, so follow this magical link to see what Robyn said! 

    I hope you have another Walt Disney World Resort vacation in your sights! When you’re ready to begin the planning process, we’d love to share our tips and tricks with you here at planDisney! 

    See ya real soon! 
    Allynx
thumbnail image for Allyn

Meet the Panelist: Allyn, Wyoming

Howdy Partners, I'm Allyn! My home has been, and will always be, the Walt Disney World Resort. But, when I'm not "home," I live in the heart of Wyoming. I'm living my fairy tale as a professional fine jewelry designer, fitness instructor, wife, and an extreme Disney enthusiast! Dreams do come true, and I cannot wait to share all of my magical Main Street, U.S.A smarts with you! Learn More About Allyn

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