Hey there, Thalia. I am glad you stopped by planDisney with your
Disneyland Magic Key question.
The Magic Key Pass offers many benefits, including access to the Magic Key Terrace,
discounts on food and merchandise at select locations, and access to Passholder-exclusive merchandise and events throughout the year. It is a great way to keep the magic going throughout the year!
Thalia, it can be so hard when unforeseen circumstances occur and I am so sorry that you are having family issues. Unfortunately, the
Magic Key Terms & Conditions state that "Passes are nonrefundable and are nontransferable" so there does not appear to be a way to cancel your pass. However, I encourage you to reach out to the
Magic Key Holders Phone Line directly to discuss and see if they might provide more information on your specific situation. Cast Members may not be able to make any exceptions but it would be worth making the call.
Sending pixie dust your way, Thalia. Take care and please visit us again with any other planning questions.
-Melissa