Disneyland- Mainstreet Station
  • On Dec 7, 2021
    Vinodh from OR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I cancelled my reservation due to my spouse’s illness. Please let me know how to request a refund

    Hey there, Hi there, Ho there, Vinodh!

    Welcome to planDisney, we’re glad you stopped by. I’m so sorry to hear that you had to cancel your plans, I hope your spouse is feeling better! 

    Along with all of our good wishes, I’ll be more than happy to help with your theme park tickets. According to the eTicket Terms & Conditions, theme park tickets are nonrefundable. You can, however, hang on to those tickets to use at a later date. You’ll be able to apply your expired, wholly unused theme park tickets towards the purchase of a new theme park ticket, equal to or greater than, the value of your existing tickets.

    Vinodh, I do hope this helps answer your questions. If there’s anything else we can help with, don’t hesitate to ask! You can even give the Disneyland Resort a call. We’re sending all of our well wishes on a speedy recovery.

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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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