Cinderella Castle 50th Night
  • On Jun 22, 2022
    Claire from Kent Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I cancelled a park reservation for a day of our trip & want to book a different park instead but I keep getting an error message when I try to book for that day. Booking the day before / after is fine just the day of the reservation I cancelled.

    Hi Claire, 

    Welcome to planDisney and thank you for your question! Your vacation is coming up, has the countdown begun yet?

    When it comes to Disney Park Pass reservations, you want to make sure that you have availability within your tickets to add that reservation day. Since you said you can book the day before or day after, it seems like you’re okay there! 

    From my experience, it’s helpful to completely close out of that browser window where you’re making the reservation and close out of the app. Then start the process from the beginning. Sometimes our phones or computers need a quick refresh! Once you close out of everything, go back onto the Disney Park Pass reservations page, sign in, and see if you’re able to select that day and make the addition. 

    If you’re still having trouble, definitely connect with a Cast Member at the Disney Park Tickets or Technical and Website Support desks! They'd hopefully be able to take a look at your account and help with the process.

    I hope this “Bit By Bryanna” is helpful as you prepare for your upcoming holiday. If you have other planning or vacation questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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