Disneyland Main Street; at night; empty; lights on
  • On Nov 16, 2023
    Kassandro from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I cancelled an online ticket reservation for a 1 day pass. When will I be receiving a refund?

    Why hello there, Kassandro! Welcome to planDisney. We love helping Guests get the answers to their planning questions!

    I'm sorry to see that your reservation date didn't work out for you and you had to cancel. The good news is that your ticket is now ready and waiting for you to make a new theme park ticket reservation for a date that works for you! Your ticket is still valid and you can cancel or modify theme park ticket reservations as many times as you need through the validity of your ticket. Per the eTicket Terms & Conditions, tickets are nonrefundable.

    I recommend heading to the Disney Parks Blog and seeing what exciting information you might find about future happenings at Disneyland Resort. If you can't make a visit soon during the holidays, there are some exciting things in store for 2024! I love the Lunar New Year celebration, which I find has some of the best limited-time food offerings. Of course, Disney California Adventure Food & Wine Festival is always a really fun time to visit the parks too! If you don't think you will be visiting anytime soon, you could always gift your ticket to a friend.

    Kassando, thanks so much for stopping by! I hope you can find a new time to visit and enjoy everything that Disneyland Resort has to offer!

thumbnail image for Carrie

Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.