Crystal Palace
  • On Aug 9, 2020
    Sarah from FL Asked

    I cancelled my annual pass through the link to my email, but how can I cancel my children's passes? Will theirs be cancelled automaticaly with mine since they can't go to the park alone. I can't call the hotline-we are stuck abroad since March

    Sarah, thank you so much for visiting us here at planDisney with your question. I am here to help! 

    Hakuna Matata, Sarah! (It means no worries!) You can contact V.I.PASSHOLDER Support regarding your children's Walt Disney World Resort Florida Resident Annual Passes. The link above takes you to an online email support form, which I think will work well for your unique situation. There is room on the form for you to explain your entire situation. If things change for you in the near future, you will also find the applicable phone numbers to reach V.I.PASSHOLDER Support using that link. 

    Please feel free to reach out to us again if you need assistance regarding your Walt Disney World Resort Annual Passes, Sarah!

    -Rachel
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Meet the Panelist: Rachel, Wisconsin

Hi, I’m Rachel! I am a “boy mom” to two rowdy little men at home and married to my high school sweetheart. I am fortunate enough that my prince charming loves all things Disney just as much as I do! For me, planning a trip to Walt Disney World can be just as magical as being there. It brings our family together as we dream, plan, and count down the days. I would be honored to help plan your visit and share in your family’s very own magic! Learn More About Rachel

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