Grand Floridian Resort Pool; Nemo ball; Father, mother, brother, sister
  • On Apr 21, 2026
    Richard from Tyne and wear Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, What are the cancellation terms please? For example, if I cancelled outside of 30 days of my booking, would I receive full refund or is there a cancellation charge? Many thanks

    Well, hello there, Richard. I'm so happy you found your way to our happy little corner of the internet!

    It's always good to be prepared and know all the ins and outs of a booking in case something changes. Because, after all, sometimes things do change. So let's get an answer to your question so you can make the best decisions about your vacation.

    For our friends in the U.K. who booked with the Walt Disney Travel Company, theme park ticket-only purchases are currently not eligible for a refund. For vacation packages that include a Disney Resorts Collection Hotel room and theme park tickets, cancellation charges apply based on how close you are to your arrival date. Cancellations made shortly before arrival, or if you do not arrive as planned, are generally non-refundable. I recommend reviewing the full Terms and Conditions or contacting the Walt Disney Travel Company directly for details specific to your booking. It's important to note that if your package includes airfare, flight components may be non-refundable and can be subject to separate airline terms and conditions. If you booked your package with another company, your holiday would be subject to their terms and conditions.

    Summertime is always a fun time to visit the resort, and staying cool is pretty easy! I love exploring the pools at my resort, and I'm a sucker for a good water slide. Typically, the Deluxe and Moderate Resorts have these slides, and they just make me feel like a kid again! Of course, there are the water parks, and there's certainly no shortage of slides there!

    Richard, best wishes with planning your vacation. If you have any other questions, I'm here for you!

    A dream is a wish your heart makes,
    Matt
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well, hello there! I'm Matt, and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, checking off another hotel on my Disney Resorts Collection Hotel bucket list, or conquering all of the Disney Mountains. I can't wait to help you discover the moments that become part of your symphony of memories on your next Disney vacation. Learn More About Matt

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