Port Orleans Riverside Pool
  • On Nov 15, 2023
    Caroline from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What is the cancellation policy for the port orleans riverside resort?

    Hiya Caroline,

    Welcome to planDisney! I’m sorry to hear that you have to cancel your upcoming reservation for Disney’s Port Orleans Resort – Riverside. It is never fun to cancel something from your itinerary, but I hope I can help you in any way I can.

    I confirmed with a Cast Member, and currently, you have up to five days before your arrival to cancel a room-only reservation for a Walt Disney World Resort Collection Hotel reservation for a full refund. If you cancel between 0 and 4 days before your visit, you will forfeit the cost of your deposit (one-night stay). This policy is subject to change, so look at the bottom of your confirmation email to ensure you have the most up-to-date policy. If you booked a Walt Disney World Resort Vacation Package (which bundles a resort reservation with Theme Park tickets), you must cancel within 30 days before to receive a full refund.

    I hope this was helpful, Caroline. Please come back and see us if you need anything else. I am sending pixie dust for future vacation plans.

    Happy Planning,

    Ashley F.
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Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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