Child sleeping on resort bed in pj's
  • On Aug 23, 2023
    Ben from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What is your cancellation policy for The Grand Californian Hotel? Thanks! Ben

    Hello there, Ben!

    It's great to meet you, welcome to planDisney! I sure hope that you don't have to cancel an upcoming visit, it's always a sad day when plans don't work out. But no worries, I'm happy to get you the details so you know what your options are.

    Cancellation policies at the Disneyland Resort Hotels depend on how you book your hotel room. If you book the room alone without adding theme park tickets then that's a "room-only" reservation and can be canceled up to 5 days prior to your arrival date for a full refund. This option definitely gives guests the most flexibility if you think your plans might need to change! 

    Disneyland Resort Hotel Packages that include park tickets can be canceled 30 days or more before your visit for a refund of your deposit, minus any fees assessed by third-party hotels or other suppliers and non-refundable travel protection plans. I recommend reading the specific terms and conditions so you're clear on all the details. You can also modify an existing reservation, which is at least more fun than canceling!

    Did you know there are sometimes special offers available for hotel discounts? Keep an eye on this page to see if one pops up that would work for your travel dates! You never know where there will be an extra sprinkle of pixie dust, and sometimes a discount is the thing that pushes me from "Maybe I need a vacation..." to "Let's go!"

    Ben, I'm hoping that you don't have to cancel plans that you've already been looking forward to. But if you do, then I hope you can get another visit planned really soon! If you have other questions about your plans or the amazing things to do at the Disneyland Resort Hotels, send them on over

    Keep moving forward!

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Meet the Panelist: Amanda, Utah

Hi! I'm Amanda—a pixie-sized wife, mom, engineer, content strategist, and Disneyland Resort specialist! I fell in love with science as a kid at Disneyland Park, learning about physics while I waited to ride Space Mountain. I love how Disney combines art, words, science, and music to create incredible experiences. Solving challenging problems is one of my favorite things, I'm so excited to help you design the perfect strategy for a magical day! Learn More About Amanda

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