Hi David!
Welcome to planDisney! We're so happy to have you hEAR!
How exciting that you'll be visiting Walt's original family fun theme park so soon, David! Did you know that Walt was born in Chicago? I'm glad that your
Southern California plans are to visit a present-day Disneyland. But you'll be able to get a glimpse of 1920s and 1930s SoCal the way Walt saw it when he 'went out west' thanks to Buena Vista Street in
Disney California Adventure Park!
I sadly don't have the proper magic mirror to see inside your
My Disneyland Account to peek at your
theme park admission tickets. However, it sounds like what happened was that you canceled the
Park Pass Reservations for those two tickets. It's still a needed step as this allows those
Disney days to be freed up for other Guests to find. And canceling those Park Pass Reservations makes sure that you don't accidentally use double the number of tickets in one day should you plan on park hopping.
Disneyland Resort Theme Park Admission Tickets are generally non-refundable. The only exception is if you purchased a
Disneyland Resort Hotel Vacation Package, which can be canceled up to 30 days before arrival for a full refund. You can certainly try to ask a Cast Member either upon arrival if there's anything that can be done, or you can
call now. That number would be (714) 781-4636. I will say that the value of what you paid for these tickets truly does last forever and can be applied to tickets purchased on a future trip, either by you or another member of your family.
The one Pro Tip I have about saving a ticket for future use is to print out the confirmation code
and the ticket numbers of the two tickets you will not be using, as well as take
screenshots or print screens, and store them in a safe place. I'll even email the screenshots to myself and my spouse so I'm sure to find them somewhere when it comes time to use them. While Disney should be able to find you and these tickets in their system, it's considerably faster (and less nerve-wracking) if you can hand over the information vs having someone else look it up for you.
I'm so sorry that this wasn't the answer you were looking for, David. But I do hope that you're able to have fun on these upcoming Disney days and plan a future visit to return! Be sure to follow the
official planDisney Panel Instagram account for even more tips and tricks. And if you have any more Disneyland Resort vacation planning questions, We're All Ears!
~Kristen N.