Hiya, Victoria!
Welcome to planDisney! I hope you’re enjoying the beginning of spring!
The Walt Disney Company aims to be prompt with issuing refunds. However, depending on your credit card company, the volume of refunds being processed, and other factors, it may take a bit longer for you to see the funds return to your credit card. I know it’s a wide range, but typically the wait can be anywhere from 3-10 business days (give or take). If you find that you’ve been waiting an abnormally long time for your credit card to see the refund, you may need to contact your provider directly to inquire about the status of your money’s return. If they have no information to give you, then you may need to
call a Disney Cast Member for assistance.
We hope you’re able to make a reservation at The Most Magical Place on Earth again soon, Victoria! Until then, be sure to get your “Disney-fill” by browsing
shopDisney.com for little touches of magic to brighten your day!
We’d be thrilled to hear from you again at planDisney!
Allyn