Hi Nathaniel, and welcome to planDisney!
I am so sorry to hear that you had to cancel your 2023
Walt Disney World Resort hotel vacation! I know it can be upsetting, but I am sure you will be able to get it rescheduled in no time.
Because you canceled well in advance of your proposed arrival date, you will undoubtedly get back any monies you have paid without penalty. It takes anywhere from 7 to 10 business days for the refund to go back to your original form of payment. From my past experiences, I have received any refunds within a week, and my credit card company will post the credit at that point. However, depending on your credit card company, you could see it appear in one to two billing cycles.
We will be here if you need us for anything; please return and let us know how we can help.
Have a magical day!
Raquel