AA Mom and daughter in GOTG - Guardians of the Galaxy; EPCOT
  • On Nov 4, 2023
    Nicole from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What is the cancelation or rescheduling policy for disney hotel and theme park reservations?

    Hi there, Nicole!

    Thanks for stopping by with your great Walt Disney World Resort vacation planning question. You're as welcome as can be here at planDisney! It sounds like you're considering a visit to The Most Magical Place on Earth. Oh boy! Nicole, you've come to the right place. I'd be happy to help you understand booking policies for both Disney Resort hotel reservations and theme park reservations!

    Sometimes, things don't go according to plan. Luckily, many Walt Disney World Resort bookings allow Guests the flexibility to modify or cancel plans ahead of time without penalty, Nicole. According to the 2023 Walt Disney Travel Company Terms & Conditions, Guests who have booked a vacation package (which includes a bundled Disney Resort hotel reservation and theme park tickets) must cancel or modify their bookings at least 30 days in advance to avoid penalties. For vacation packages canceled between two to 29 days before their scheduled arrival dates, Guests will receive a refund minus the deposit paid at the time of booking. Vacation packages canceled within two days of arrival are fully non-refundable.

    Room-only Disney Resort hotel reservations can be canceled or modified without penalty up to five days before the scheduled check-in date. Cancelations made within four days of the arrival date incur a penalty equal to the first night's stay (which is usually paid as a deposit at the time of booking). Many Disney Resort hotel reservations can be modified online within My Disney Experience.

    Nicole, at this time, theme park reservations are still required for admission into the Walt Disney World Resort theme parks. (Starting in early January, reservations will no longer be required for most date-based theme park tickets.) Nicole, Guests will not be penalized for modifying or canceling theme park reservations at any time. However, as a courtesy to other Guests, I recommend changing or canceling your theme park reservations ahead of your planned visits, if possible! You can easily change or cancel these reservations by visiting the "My Theme Park Reservations" page on the Walt Disney World Resort website.

    I hope you've found this information helpful, Nicole! If you have any additional planning questions, feel free to revisit planDisney anytime. We're all ears!

    See ya real soon,

thumbnail image for Lauren

Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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