Hello Kenneth,
Thank you for reaching out to planDisney! I’m happy to help you understand the cancellation policy for park tickets at
Walt Disney World Resort.
Walt Disney World park tickets are generally
non-refundable and non-transferable. However, if you need to change the date of your visit, you can modify your tickets through the My Disney Experience app or
website. Simply go to the “My Plans” section and select “Change Ticket” next to the ticket you wish to modify. Keep in mind that you may need to pay the difference if the new date you select has a higher ticket price.
If you find yourself in a situation where you need to cancel or further modify your plans due to unexpected circumstances, it’s best to contact Disney Guest Relations directly at (407) 939-1289 to discuss your options. While refunds are not typically provided, they can help you explore any available alternatives.
I hope this helps, and if you have any further questions or need assistance, feel free to ask. Enjoy your visit to Walt Disney World Resort!
Best wishes,
~Yael