Welcome to planDisney, Susan!
We’re happy you’ve trusted us with your vacation question. We always want to make things as smooth as possible for Guests of Walt Disney World Resort!
To cancel a Walt Disney World Resort vacation reservation, sign into the official
Walt Disney World Resort website, select the “My Disney Experience” tab on the right-hand side of your screen, toggle down to “My Plans”, scroll down the page until you see your Resort Hotel reservation, then select the “Cancel Reservation” button in blue that is located next to your confirmation number. You will then be processed through the rest of the cancelation process easily.
If, for some reason, you are having a problem being processed through the cancelation process online, simply give a quick call to my pals at the
Help Center and they’ll be more than happy to assist you with your needs!
We hope you’re able to schedule another vacation in your future, Susan! If you have any additional questions regarding cancelation, or booking your next adventure, we’re always here for you at
planDisney!
Kind wishes and a little pixie dust to you!
Allyn