• On Mar 7, 2021
    Linda from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I cancel my trip?

    Hi Linda!

    I see this is your first visit to planDisney, so welcome aboard. We love helping Guests with their cruise planning...it's our jam! But we also understand that there will be times where we have to lend an assist with vacation un-planning. So count us in your corner as you navigate the cancellation waters. 

    So you’ve decided you need to cancel your Disney cruise reservation. I know that was probably a tough decision to make. I don't know when you were scheduled to sail, so be sure to check the Cancellation Fee Schedule under this Book with Confidence link. The rules have been temporarily relaxed, so now Guests needing to cancel who have reservations through September 2021 may do so more than 59 days before their Sail Date without incurring any fees (this applies to non-Suite and non-Concierge categories). Any closer to your cruise, and the terms and conditions of your Cruise Contract would apply. 

    Once you have reviewed the cancellation terms, you should contact Disney Cruise Line directly (or your Travel Agent if you used one for the booking). Disney Cruise Line understands that we are in uncharted waters right now and currently has some pretty flexible rules regarding cancellations, so I hope it will work out exactly like you want. 

    Disney Cruise Line also has a unique offering called Cruise Date Flexibility that might work for you. You could leave your reservation intact and change your sail date up to 15 days prior to your embarkation day (if you are scheduled to sail on or before September 30, 2021.) You would then choose a new cruise that begins prior to September 30, 2022. Hey, just trying to do what I can to enable others to travel and get on a cruise ship with Captain Mickey! 

    When you do decide to sail again, we hope you will chart a course for planDisney again. And when you do return, drop me a line and say, “Hey, remember me...I’m getting to cruise again” and we can do a happy dance together!

thumbnail image for Sherry

Meet the Panelist: Sherry, South Carolina

Ahoy there! I'm Sherry, a wife and mom to two, lawyer, and blogger from South Carolina. Family time is precious, so making the most of it is a top priority. That's why planning cruises to exciting destinations, trying new port adventures, and experiencing fabulous entertainment and dining is my jam! I'm thrilled to be your personal navigator as you chart your course on your next Disney Cruise Line vacation.  Learn More About Sherry

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.