Welcome to planDisney, Mary!
I’m sad to hear that you had to cancel your
Walt Disney World Resort tickets! We hope you can visit The Most Magical Place on Earth soon!
Refunds usually take about 7 business days to be processed through the Walt Disney World Resort system at this time. After that, you should start to see the pending process start with your individual credit card company. If you haven’t seen anything start to come through within 7 business days, I would recommend
calling a Cast Member at (407) 939-2273 to get in touch with the proper assistance you need to obtain your refund.
We hope to see you again at Walt Disney World Resort again! There is so much magic returning to this happy place! Be sure to watch the
Disney Parks Blog to stay up-to-date and decide when the best time will be for your party to return!
I hope you have a magical day! We’re always here for you at planDisney!
Keep moving forward. Allyn