Timon and Two Guys at DAK; AA;
  • On Feb 11, 2024
    Janelle from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I cancel my ticket purchase to repurchase tickets with genie plus?

    Hello there Janelle and welcome to planDisney! It's always a great day when I chat about vacation planning with Guests, thanks for bringing up your question. 

    Janelle, I hope I understand your question correctly and see that you're looking to repurchase your tickets with the Park Hopper option. The Park Hopper option allows Guests to visit more than one theme park per day. I love the flexibility of being able to visit multiple parks each day (I have a weakness for food; I've been known to hop over to Disney's Animal Kingdom Theme Park and grab a Night Blossom from Pongu Pongu and a Chopped Wood-Grilled Chicken Bowl from Satu'li Canteen to snack on as I head to my next park!) and I love being able to take advantage of Early Theme Park Entry for Disney Resort Hotel Guests and finish at a park that has late hours.

    It sounds like you have already purchased your tickets so if you would like to add the Park Hopper option, you can visit any Guest Relations or ticket window and the Cast Member will assist you in changing your tickets. My preferred place to go for ticket assistance before my first park day is the Disney Ticket Center at Disney Springs. I like to iron out any wrinkles and have everything ready to go for my first park day!

    If you are thinking of adding Disney Genie+ to your Park Tickets, you can add the option on the day of your Park visit, anytime after 12:00 AM. You can complete the purchase for your entire party by opening the My Disney Experience Mobile app. Click on the "Tip Board" tile and choose "Purchase for Today" which is found next to the Genie+ icon. You have the option to purchase for one park or multiple parks if you have the Park Hopper option on your tickets. 7:00 AM is the magical time when you can begin making a selection for your first attraction with Lightning Lane entry. 

    Janelle, I hope your upcoming trip is as smooth as can be and that your days are full of magic! Hope to see you here again at planDisney.

    See ya real soon,

thumbnail image for Candace

Meet the Panelist: Candace, Ontario

Bonjour! I'm Candace, mom to four daughters, wife and Early French Immersion teacher from Ottawa, ON, Canada. We're a family of explorers who are full of curiosity and seek to find the magic in the smallest moments of the day. The Disney Vacation Club allows us to explore many Disney Destinations with the flexibility to choose a Resort that fits our travel party whether traveling with family or friends. I can't wait to help you plan an adventure of your own! Learn More About Candace

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