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  • On Dec 10, 2021
    Binmatie from trinidad Asked

    how to cancel theme park tickets

    Greetings, Binmatie!

    Thank you for stopping by planDisney! As a fellow international Guest, it is a pleasure to assist you with your Disney vacation planning questions!

    I am sorry to hear you will have to cancel your visit to the theme parks. Sometimes life does not go as planned, and international travel at this time can be somewhat complicated. The good news is that the Walt Disney World Resort will always be there waiting for you to return to the magic!

    Although theme park tickets are non-refundable, you are welcome to modify ticket dates for a future visit. To change your ticket, sign in to your Disney account, visit Tickets & Memory Maker, find your ticket, and select Change Ticket. You can also modify tickets via the My Disney Experience app. While using the app on your mobile device, tap the three horizontal lines at the bottom of the screen, select Tickets and Passes, and find the ticket you wish to change. Please note that all modifications are subject to availability and extra charges may apply.

    planDisney tip: If your tickets end up expiring, do not worry! You will still be able to apply the amount paid for your original ticket toward new theme park admission for a future visit. In this case, you will have to call the Disney Reservation Center at +1 (407) 934-7639 for assistance. Also, if you bought your tickets with a travel professional in your country, I recommend contacting them for help.

    I hope this helps you while planning, Binmatie! Come back to visit us if you have additional questions, we are delighted to help!

    Best magical wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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