Hey there, Angelique, and welcome to planDisney! Thanks for stopping by with such a great question!
Angelique,
online reservation cancellation is available for certain reservation types. To determine if your reservation is eligible for online cancellation, sign in to your
My Disney Experience Account and choose “My Reservations.”Your reservation should be listed here, and if your reservation is eligible for online cancellation, you will see a link to “Cancel Reservation.” If your reservation can only be canceled by phone, you’ll see a message displaying a number to call.
Angelique,
keep in mind that a cancellation fee may apply depending on the time remaining to your arrival date. If you booked a room-only reservation through the Walt Disney World Resort, there are no cancellation fees assessed as long as you cancel 5 days or more before your arrival. Disney Vacation Package cancellations 30 days or more before the arrival date are refunded in full with no fee assessed. If you cancel within the 30-day window, a cancellation fee of $200 (price is subject to change) is assessed. And if you cancel the day before your arrival or don’t show up at all, the full price of your vacation package is non-refundable.
I hope this helps, Angelique! If you have more questions,
come back by and ask me!
Until Next Time,
PG