Star Wars Galaxy's Edge Guests Walking Entry
  • On Aug 7, 2021
    Charles from ID Asked

    How to cancel reservations

    Hey there, Charles. Welcome to planDisney. 

    If you’re unable to visit the Happiest Place on Earth on the days you initially planned, no worries! You can cancel your current park reservations and make new ones for another day to visit the theme park(s). 

    You can cancel your theme park reservations on the Disneyland mobile app or on, by signing into your Disney account. For Disneyland mobile app
    1) On the home page of the app, you’ll see “Park Reservations” with the date and theme park listed.
    2) Click on “Manage or Make Reservations>”
    3) Under “My Theme Park Reservations”, click on “Cancel Reservation”. 
    4) Select “Who Needs to Cancel?” and follow the prompts to make the necessary cancellations. 

    On, when you log into your Disney account:
    1) Locate “My Disneyland”. Hover your cursor over it and you will see “Ticket and Reservation Details”. 
    2) Scroll down and click “View My Park Reservations >”
    3) Click on “Cancel Reservation” and follow the prompts to select the reservation(s) you would like to cancel.

    Be sure to look at the Theme Park Reservation Availability calendar to make sure the new date and park you wish to visit are available for booking. Currently, you can make reservations up to 120 days in advance. I recommend making theme park reservations with your new travel dates as soon as you can to secure your spots! When you’re ready, you can then make new park reservations using the same process you did when you purchased your tickets. You’ll select your new date and park of your choice. Once everything is confirmed, you should receive new QR codes for your new park reservations.

    I hope this is helpful for you, Charles. If you have additional trip-planning questions, please don’t hesitate to visit us on planDisney again. We’re all EARS!

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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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