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  • On Jan 11, 2023
    Juan pablo from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I cancel my reservation tickets??

    Hello, Juan Pablo!

    I’m sorry to hear you may need to delay your visit to the Disneyland Resort. Here are the steps to changing a theme park reservation.
    • Open the ☰ feature menu in the Disneyland mobile app and tap the “Future Plans” tile
    • Tap your park reservation to open the "My Theme Park Reservations" page in your device’s web browser
    • You can also visit the "My Theme Park Reservations" page from a web browser on your computer
    • Log in to the account you used to book your park reservation
    • Use the “Cancel Reservation” link then select the tickets or passes you wish to include in the cancelation
    • Confirm your choices

    Your theme park tickets will remain linked to your account as long as they remain valid, even without a park reservation linked to them. To book a new reservation for another date, follow these steps.
    • Tap the ‘+’ menu at the bottom of the screen on the Disneyland mobile app and select “Make a Park Reservation”
    • Since you already have tickets, tap the “Make Park Reservation” button, which will open the "My Theme Park Reservations" page in your browser
    • If you haven’t already, log into your account
    • Use the “Book Theme Park Reservation” button to proceed
    • Select the tickets or passes you wish to include in booking a new park reservation and tap “Continue”
    • Select the new date you wish to visit the Disneyland Resort from the dates that are both valid for your selected tickets and have remaining park reservations
    • Select which park you wish to visit, Disney California Adventure Park or Disneyland Park, and tap “Continue”
    • Review the terms and conditions and check the box before tapping “Continue”

    I hope you can enjoy a visit to The Happiest Place on Earth soon, Juan Pablo.

    See ya real soon!
    ~Tony
thumbnail image for Tony

Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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