Hi Rashma! Welcome to planDisney!
Thanks for bringing your question to us! While it's never fun to have to cancel a visit, I understand that it does happen sometimes. I've been there a few times myself!
I think you are asking how to cancel a
Disney Park Pass reservation. The good news is that it's really easy! Log into your
My Disney Experience account, then choose "My Plans" from the My Disney Experience drop-down menu on the main
Walt Disney World website. Scroll down until you see your Disney Park Pass under "My Plans, Reservations and Tickets." You should see a rectangular box that says "View Details" next to your reservation. Clicking that link will take you to the details of your reservation. Under the date should be a link to "Cancel This Reservation." Simply use that link to follow the steps and confirm the cancellation.
I hope this helps and you can get your plans updated, Rashma. I also hope that you can reschedule and visit the Most Magical Place on Earth very soon! Please let us know if you have any other questions.
Tabitha