Mother with son and daughter in hotel bed reading a book; Mickey and Oswald Plush
  • On Jun 1, 2024
    Andrea from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had to cancel my reservation and I just realized I paid with Disney gift cards. I no longer have the gift cards because I wasn't planning to cancel at the time and threw them away. Is there anyway I can get my refund on a new gift card?

    Dear Andrea,

    I'm so sorry to hear that you had to cancel your reservation. Walt Disney World Resort vacations are truly magical, and it's always a bit heartbreaking when plans change. Typically, refunds are issued back to the original form of payment, so if you used multiple Disney Gift Cards, the funds would be returned to those specific cards.

    Since you no longer have the specific gift cards you used for your booking, your best option is to contact the Walt Disney World Resort reservations line directly. They can provide you with the necessary support and guidance to help resolve this issue.

    Quick Tip: To make managing multiple Disney Gift Cards easier, I always recommend adding them to and consolidating the balances onto one card. This method is especially useful if you misplace one of your cards, as you can quickly transfer the balance to another card you have.

    Even though your current plans have changed, the magic of Disney will still be waiting for you. When you’re ready to plan your next Disney adventure, we're here to help. From magical resorts and thrilling Theme Parks to delightful dining and unique experiences, Disney always promises an unforgettable adventure. We can’t wait to welcome you back soon!


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Meet the Panelist: Heather, New York

Hi there! I'm Heather from Buffalo NY, a planDisney Alumni and proud mom of three. By day, I'm an oncology nurse, but my heart belongs to Walt Disney World. Having navigated the parks with babies, toddlers, tweens, teens, and multigenerational groups, I live to turn dreams into magical vacations. When I'm not exploring the wonders of Walt Disney World, you'll find me sailing the high seas on Disney Cruise Line. Adventure awaits - let's make your Disney dreams come true!  Learn More About Heather

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