Couple at DLH
  • On May 17, 2023
    Elizabeth from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Will they cancel my reservation if I go over a day from my due date?

    Hey there, Elizabeth, and welcome to planDisney! We're so glad you're here.

    I hope I am understanding your question correctly, but it sounds like you may have purchased a Disneyland Resort Vacation Package which requires a deposit at the time of booking, with payment in full due 30 days prior to your arrival date. I reviewed the terms and conditions for Vacation Package bookings and it does state that the travel ePackage (which contains admission tickets and other documentation) will not be issued until the remaining balance is paid in full. It also states that a reservation may be canceled without notice if the deposit or final payment is not received by the due date. I know that would be a real disappointment, so I hope this helps to clarify those policies for you!

    Alternatively, Elizabeth, you should feel welcome to call and speak with a Cast Member in Guest Services using the dedicated Vacation Packages line. They are really knowledgeable and may be able to look up your specific purchase with the confirmation number to see what your options are or help you rebook, cancel, or modify your plans if needed.

    I hope this helps for now, Elizabeth! And if for some reason, this wasn't what you were referring to, please reach out to me directly so I can offer other recommendations. 

    In the meanwhile, I'm wishing you Wondrous Journeys!
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Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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