Family with balloons at Grand Floridian
  • On Feb 17, 2022
    Billie from NM Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How to cancel reservation

    Howdy, Billie! Welcome to planDisney!

    Oh no, I'm so sorry to hear you will need to cancel your Walt Disney World Resort vacation. That must be such a bummer! Hopefully, you will be able to reschedule soon and can find a time to visit that will work best for you and your family!

    Now, I'd be happy to help you get this taken care of! Since it looks like you were planning to visit this coming September, you are well outside the 30-day minimum required to cancel your reservation without penalty. So, let's start by logging into your My Disney Experience account. From there, hover over the My Disney Experience logo on the upper right corner, and click on "My Plans." Once that page is loaded, you can scroll down to see your vacation plans and click on the "Cancel Reservation" button. Follow the prompts to cancel, and you will be all set!

    Alternatively, you can speak to one of the fabulous Cast Members on the Disney Resort Hotel Reservations team by calling (407) 939-1936, and they will be happy to help you get your reservation canceled. They might also be able to explore some new dates if you are simply looking to reschedule to a more convenient time. Whatever works best for you, Billie!

    I do hope this has been helpful! If you have any other questions about your cancelation, or if you choose to plan a new Walt Disney World Resort vacation, just know that your planDisney Panelists are here to help! So, don't hesitate to stop by with another question!

    Until next time,
    Diana
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Meet the Panelist: Diana, New York

Hiya! I'm Diana from New York, and I'm so excited to help you plan your next Walt Disney World Resort vacation! Whether you're planning your first trip or just visiting "For the First Time in Forever," with all that Walt Disney World has to offer, it's easy to feel like you're headed "Into the Unknown." Just remember, "You've Got a Friend in Me!" So, let me be a "Part of Your World" to lend a helping hand as you plan your most magical Walt Disney World vacation! Learn More About Diana

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