• On Sep 19, 2021
    Barry from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I cancel a reservation?

    Welcome to planDisney, Barry. Thanks for reaching out to us with your question; we are happy to help! 

    I’m sorry to see your plans to visit the Happiest Place on Earth have changed. Here’s a brief walk-through to cancel your theme park reservation on the Disneyland mobile app
    On the home page of the app, you’ll see “Park Reservations” with the date and park you selected previously. Click on “Manage or Make Reservations>”. Under “My Theme Park Reservations”, click on “Cancel Reservation”. Go ahead and follow the prompts to make the necessary cancellation.

    Once you’re done with this step, you can then make a theme park reservation for another date. At this time, you can make theme park reservations up to 120 days in advance. Once you’ve made another theme park reservation, you’ll then receive a confirmation email with a new QR code. 

    I hope this information is helpful for you. Please don’t hesitate to visit us again on planDisney if you have more questions for us. We’re all EARS!

    See ya real soon,
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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