Dad and Daughter in front of Cinderella Castle
  • On Mar 2, 2021
    Kay from MI Asked

    how do i cancel a reservation

    Hey there, Kay!

    Thanks for bringing your question to us here at planDisney! As planDisney Panelists, we always welcome the opportunity to share our own personal Disney vacation experiences with Guests as a way to help others plan for the magic of Walt Disney World Resort.

    If you're looking to cancel a Walt Disney World Resort theme park reservation that you made through the Disney Park Pass system, you can easily manage that change through the "My Plans" section of your My Disney Experience account. When you sign in to your My Disney Experience account and go to your "My Plans" section, you should see your theme park reservations displayed under the "Daily Itinerary" tab, and you should see a "View Details" link. When you click on the "View Details" link, you'll see a link labeled "Cancel This Reservation." You can make these changes either on the Walt Disney World Resort website or through the My Disney Experience mobile app. You can create new theme park reservations using the Disney Park Pass system. 

    If you're looking to cancel a Walt Disney World Resort hotel reservation, you can also manage that through your My Disney Experience account depending on the type of reservation. If you do not see a link for "Cancel Reservation" displayed with your Resort hotel reservation, it could be that your reservation can only be cancelled by phone and not online. You can contact Walt Disney World Resort directly by calling call (407) 934-7639 for help with a cancellation of your hotel reservation.

    Kay, I hope this information is helpful as you manage your vacation plans. Even more, I hope you have new opportunities coming up to make plans for a Walt Disney World Resort stay. If you have questions as you make those plans, please do ask us here at planDisney. We're here for you and happy to help.

    Here's to your next Walt Disney World Resort adventure!

    Jerry
thumbnail image for Jerry

Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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