Welcome to planDisney, Eddie! Thank you for bringing your important question regarding your Disney Cruise Line vacation. While it’s disappointing to have to cancel a special vacation, I understand that life happens and sometimes we need to adjust our sails for alternate plans. I’m happy to share the next steps with you so that you can have a clear cancellation and peace of mind to move forward.The exact policies and refund amounts are driven by how close your planned cruise is to the cancellation date; I don’t know your ship or sail date so will share the general information and you can see the details for your situation. The closer you are to your departure date, the higher the chance of incurring some cancellation fees. Please see the complete Disney Cruise Line Terms and Conditions within your Cruise Contract for the cancellation fee schedule and all policies detailed within.You may navigate to your Disney Cruise Line reservation online and see if you’re able to cancel quickly within your account:
If you prefer, or should you run into issues, you may call Disney Cruise Line directly. They will be happy to help you understand the details of your specific cancellation circumstances and the potential impact to any refund based on the timing of your cruise. I’m hopeful that this will be resolved quickly and without further stress. Please come back and see us when the time is right for you to look ahead to another special cruise, we’d love to help you plan a magical voyage. Here’s to brighter days ahead! Amy
Visit Disney Cruise Line to view exciting itineraries and onboard amenities.
256 Characters Remaining
Please do not include personal information such as full names and reservation numbers in your message.
Please do not include personal information such as full names and reservation numbers in your question.
The menu below has been automatically set to the panelist you were reviewing, however, you can ask anyone on our panel.
Email communication is the only way we can notify you when your question has been answered. If you choose to opt-out of receiving emails, you will need to return to the site to check if your question has been answered.
For a better experience browsing this website, please download an updated version of Internet Explorer.
Or you can continue browsing without updating.