Cinderella Castle 50th Night
  • On Jan 30, 2023
    Kariman from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I cancel a purchased ticket ?

    Welcome to planDisney, Kariman! I'm so glad that I get to answer your question today. Tickets are an important part of your Walt Disney World Resort vacation, and I'm happy to walk you through what to do if you need to make some changes.

    Currently, tickets are non-transferable and non-refundable but, in some cases, you may be able to use your unexpired Theme Park tickets for a future vacation. If you have questions about what to do with Theme Park admission that you purchased but no longer plan on using, the best thing to do is call the hotline for Existing Tickets so a Cast Member can talk you through your options. They can let you know if your unexpired, unused ticket can be modified, and then you can decide what to do from there.

    If you already know the new dates you want to use your ticket for, you can make changes yourself using My Disney Experience. Click on "My Plans," then select your ticket and click "Change Tickets." From here, you'll be able to modify the type of ticket you have or change the date you want to use it. If there is a difference in price for the new date you've selected, you'll be able to pay that amount when you finish making your changes.

    Have a magical day, Kariman!

thumbnail image for Jessica

Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our three rescue animals. We are Disney Parks-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted out of a tropical honeymoon to spend a blissful week at Walt Disney World Resort instead! I'm thrilled to be on the planDisney Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.