Welcome to planDisney, Brandi! Thanks for sending in your question. Planning the details of your
Walt Disney World visit is such an exciting part of the countdown, and the My Disney Experience app is a helpful tool for keeping everything organized. I’m glad to walk you through how to manage and cancel plans in the app so you can adjust your itinerary with confidence and keep your vacation running smoothly.
To cancel a plan in the
My Disney Experience app, open the app and sign in. Go to the menu and select “My Plans.” This section shows your schedule by day. Choose the date that includes the plan you want to cancel. Find the reservation or experience in the list and tap on it. You should see an option to cancel or modify and cancel. Follow the prompts to confirm the cancellation. Afterward, you should receive confirmation in the app and possibly by email.
Cancellation policies vary depending on what type of plan you are canceling. Some reservations must be canceled within a certain timeframe to avoid fees. If you do not see a cancel option for the item you are trying to remove, the app may not allow cancellations for that specific booking, and you would need to call
Disney Guest Services for assistance.
Brandi, I hope this helps you feel more comfortable navigating your plans in the My Disney Experience app as you get ready for your Walt Disney World visit. Thank you for stopping by planDisney with your question. Wishing you a smooth planning experience and a vacation filled with laughter, wonder, and unforgettable Disney moments!
Kay