Minnie and Mickey Celebrate Disney 100; Epcot
  • On Mar 10, 2024
    Saleema from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I want to cancel my park tickets and get a refund

    Hi there, Saleema! Thank you for stopping by planDisney with your Walt Disney World Resort question. I'm thrilled to assist! 

    While no one wants to cancel a trip to the Most Magical Place On Earth, life happens. The current Walt Disney World Resort cancellation and refund policy states tickets and packages are nontransferable and nonrefundable. However, while you cannot cancel or get a refund for tickets or packages, you may be able to change the date of your unused tickets. I have been in this situation Saleema and I was able change the date and had the option to modify the selected theme park for my unused theme park tickets. As long as your tickets have not expired, you can either make this change on your own in your My Disney Experience account or by contacting Guest relations

    I found making the change via the app quick and easy:
    1. Open the app then tap the 3 horizontal lines at the bottom of the screen.
    2. Tap My Tickets & Passes.
    3. Select the ticket you would like to modify then tap "Change Ticket."
    Follow the prompts to change your park date by selecting the start date of your new ticket. Please note, you may be asked to pay the difference between the cost of your new and old selected ticket dates.

    Saleema, I hope you find this information helpful. Thank you again for visiting planDisney. Have a Magical Day!

    Kay
thumbnail image for Kay

Meet the Panelist: Kay, New York

Hiya Pals! I’m Kay from beautiful Upstate New York. I’m a wife and mom to three beautiful musketeers. We are avid Disney fans and consider Walt Disney World our second home. We got married at Disney and have celebrated many milestones there and I cannot wait to help you plan your magical vacation! Learn More About Kay

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