Sunset at Disney's Animal Kingdom
  • On May 13, 2022
    Ashley from AB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can you cancel a park reservation or lightning lane once it has already been booked? Also staying at a good neighbor hotel, when can I start to book lightning lanes?

    Hi Ashley! Welcome to planDisney!

    If you're already looking into planning a practically perfect itinerary for your upcoming stay at Walt Disney World Resort you're in the right place! I don't know when you're planning to visit but if it's anytime after May 27th PLEASE take the time to either "jump" into the Virtual Queue or purchase an Individual Lightning Lane for the new Guardians of the Galaxy: Cosmic Rewind attraction!  I had the absolute pleasure of trying this soon-to-be-open attraction out a couple of weeks ago and I promise it's better than you can possibly imagine.  I'm always in for a good spoiler, but no one can seem to put this incredible attraction into words.  You just have to ride it yourself!

    If you're still working on your final trip itinerary and shuffling which days you'll be in which Theme Parks, you do have the option to cancel a Theme Park Reservation even after it has been made.  Before doing this I would highly suggest making sure the Park you would rather visit has availability that day, as some Parks have been hitting capacity lately.  I would hate for you to cancel your Theme Park Reservation at one Park and then not be able to book another!

    When it comes to Lightning Lanes, you also have the option to cancel these even after they are made.  When using Disney Genie+ Service you're paying a one-time fee for the use of the Service all day.  Because of this, you're welcome to use it for as many rides, attractions, and shows as you can fit in.  Did you know that there are over 40 rides and attractions that have available Lightning Lanes?!  If you find that you have a scheduled ride time that doesn't work for you and your party you can cancel that time and try for another time or another attraction. You'll find the cancel button in your "My Day" tab in your My Disney Experience mobile app.  Individual Lightning Lanes, however, cannot be canceled once you have completed the purchase. 

    All Guests, regardless of whether they are staying at a Disney Resorts Collection hotel or not, are able to reserve their first Lightning Lane selection at 7 a.m. the day of their visit to the Park.  Guests of Disney Resorts, Walt Disney World Swan and Dolphin Hotels and Shades of Green are also able to purchase Individual Lightning Lanes at 7 a.m. while all other Guests can purchase these sought-after attractions at regular Park opening time. 

    I hope this information has been helpful, Ashley!  Please come back and see us again if you have any other planning questions!
    Ashley M
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Meet the Panelist: Ashley, Massachusetts

Hi All, I'm Ashley! From the very beginning Walt Disney World Resort has always been a part of my life. As a child I excitedly helped to plan family trips, as a young adult I planned our "happily ever after" right on Disney property, and now I'm lucky enough to plan magical vacations for my three incredible children. When we're not taking in the enchanting experiences of the parks, we're home in Massachusetts, probably planning our next trip! Learn More About Ashley

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