• On Jun 24, 2021
    Sharon from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I cancel park pass and change the date?

    Welcome Home, Sharon!

    Thank you for sending us your awesome question about Disney Park Pass theme park reservations. As a fellow Floridian, I am thrilled to help you!

    Sharon, if you would like to cancel your Disney Park Pass theme park reservation via the My Disney Experience mobile app, please follow these steps:

    1. Open the mobile app.
    2. Click on the three lines on the bottom right of the screen.
    3. Select “My Plans”.
    4. Click on the theme park reservation you wish to cancel.
    5. Select “Cancel” on the next screen.

    If you prefer to cancel your Disney Park Pass theme park reservation on the My Disney Experience site, please click here to visit the “My Plans” section. Select the theme park reservation you wish to cancel by clicking on “View Details”. On the next screen, click “Cancel this Reservation”. That’s it, Sharon! You are now ready to make new Disney Park Pass theme park reservations.

    Please review the theme park reservation availability calendar before choosing a date. Then, access the Disney Park Pass system by clicking here.

    If you have any other questions, please visit planDisney again. We are always hEAR to help you!

    Wishing you Happy Planning,


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Meet the Panelist: Priscila, Florida

Welcome home! I'm Priscila, native Floridian, lifelong Disney fan, and mom to two of my very own Disney Princesses! I'm passionate about all things Disney and as an Annual Passholder I visit Walt Disney World Resort often. I'm honored to be sharing my knowledge with you while on the planDisney panel. With a sprinkling of Pixie Dust, I'm ready to help you plan an unforgettable vacation to Walt Disney World Resort. In the words of Walt Disney himself, "To all who come to this happy place, welcome!" Learn More About Priscila

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