• On Nov 13, 2021
    Damaris from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I want to cancel one of my hotel rooms and the tickets

    Howdy Damaris!

    Welcome to planDisney!  Thank you for sharing your question with us!

    I see that you need to modify your existing reservation.  Suppose your Disney Resort Collection hotel rooms have different reservation numbers. In that case, you may be able to cancel one of your Disney Resort Collection hotel rooms from your My Disney Experience account.  If you can cancel this reservation through your My Disney Experience account, you will find this option in the “My Reservations” area.  Where your reservation information is listed, you will see the option to “Cancel Reservation.”  Suppose you booked two Walt Disney World Resort vacation packages, and your Disney Resort Collection hotel room is bundled with your theme park tickets. In that case, you will be able to cancel the reservation and tickets.  If your Disney Resort Collection hotel room and tickets are bundled in a vacation package, and you are canceling more than 30-days before your check-in date, then you will receive a full refund.  If you booked your theme park tickets separate from your Disney Resort Collection hotel room, then your theme park tickets will be non-refundable.   Your wholly unused theme park tickets can be used towards a future visit to the Walt Disney World Resort!  Suppose you cannot cancel one of your Disney Resort Collection hotel rooms from your My Disney Experience. In that case, you will need to call the Walt Disney World Resort, and a Cast Member will assist in canceling your reservation. 
    As you continue to plan your visit to “The Most Magical Place on Earth,” to stay informed of everything to see and do during your visit, check the Disney Parks Blog!  If you have any more planning questions, please come back to planDisney!  We look forward to helping you with future planning questions, Damaris!

    See Ya Real Soon,
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Meet the Panelist: Tamela, Alabama

Howdy, y'all! I'm Tamela from Alabama and Walt Disney World has been my home away from home for over 40 years. My husband and our two sons love our Walt Disney World vacations and we love helping others with theirs. I have experienced the Walt Disney World resort as a child, teen, single adult, couple with and without babies, and beyond! I love to help plan multi-generational and large group vacations. I look forward to helping you plan your next Walt Disney World vacation. Learn More About Tamela

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