Hi Stayci,
Welcome to planDisney! Thank you for submitting your question to us!
Canceling a
Disneyland Resort vacation is easier than trying to pronounce “supercalifragilisticexpialidocious”! The options are a bit different depending on what you would like to cancel, and I am happy to review those with you!
If you wish to cancel a Disneyland Resort Vacation package (which is a resort hotel and theme park ticket package) and cancel up to 31 days or more before your initial visit date, then you will receive a full refund. If you wish to cancel a vacation package 30 days or less before your initial visit date, then you will receive a partial refund that does not include the initial $200 deposit paid when the vacation package was booked. This information is in the
Disneyland Resort Vacation Package Terms & Conditions and was available to guests before the vacation package purchase.
This policy does not apply to guests who purchase only
theme park tickets either through the Disneyland Resort website or the
Disneyland Mobile App. At the time of purchase, guests are informed that theme park tickets are nonrefundable and non-transferable. One-day theme park tickets are valid through December 31, 2025, and Multi-day park tickets are valid up to 13 days after the first-day ticket was scanned, or January 12, 2026 (whichever comes first). So there is plenty of time to reschedule your visit and scan those tickets to access the magic!
There are several ways to proceed with canceling your visit! The easiest way is to log into your Disney account through the Disneyland Resort website and go to “My Plans”. There, you’ll find all the information about your upcoming visit and can cancel. You can also log into your Disneyland Mobile App and proceed the same way. If you require further assistance, you can contact the
Vacation Packages line or Tickets line and a friendly Cast Member will happily assist you!
If you have other questions about the Disneyland Resort, remember - you’ve got a friend in me!
Tiffany