Girl in giftshop with Mickey Mouse plushy
  • On Sep 15, 2021
    Jessica from CA Asked

    Is there any way to cancel a Magic Key pass? Not a reservation, the actual pass.

    Hi Jessica! Welcome to planDisney.

    I'm sorry to hear you're looking for information about canceling your Disneyland Resort Magic Key Pass. I know it's not magical to have to cancel a visit, and these decisions aren't easy. 

    According to the Disneyland Resort Magic Key Terms and Conditions, Magic Key Passes are non-refundable. They note that "the amount paid for the original Pass may not be redeemed for cash or be used for any other goods or services other than the purchase of another Magic Key pass." I know this is not the news you wanted to hear, and I recommend calling  (714) 781-7277 and speaking with a Magic Key Membership Services Cast Member. They will be able to listen to your situation and provide any options that might be available. 

    Jessica, when it's time for your next visit to Disneyland Resort, we'll be here to help with any planning questions you might have. In the meantime, you can get a little pixie dust through the Disney Parks Blog - I get the Disney blues in-between visits and love reading about all the magic in the Disney universe. 

    Wishing you a great big beautiful tomorrow,
    Robyn
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.