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  • On May 12, 2022
    Lee from Hertfordshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I cancel my hotel

    Hello Lee, 

    Welcome to planDisney, and thanks for bringing us such an important question.

    It's a sad fact that sometimes even the best-laid plans need to be altered, or worst still, cancelled.  And that even applies to magical travel plans to holiday at Walt Disney World Resort.  

    Lee, I'm able to share that at this time Guests like you and I from the United Kingdom, are able to either modify or cancel a booking with the Walt Disney Travel Company by contacting Cast Members via email -

    A cancellation email must, of course, be from the lead passenger and should contain a brief outline of the reason for cancellation, plus contain the original booking reference number too.  Helpful Cast Members will then be able to provide a cancellation invoice for any outstanding amount owing, or if appropriate, action any refund which may be due.

    For me, the best way to view any of life's little cancellations is that it isn't  a "Never", it just means, "Not right now!"  Which I sincerely hope is the case for you too Lee.

    Please don't hesitate to pop back to me here at planDisney if you should have any additional questions that I can help you with.  It's always my pleasure to have the opportunity of assisting a fellow Guest from the United Kingdom.

    Have a great Disney day ~ Jane 
thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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