• On Jul 7, 2020
    Sharon from WA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had to cancel our DW resort reservation and postpone our multi day tickets. How do I fix it in My Disney Experience? It still shows our tickets to be used Aug 16-22nd. Any idea? I don't see an option to change the dates

    Hey there, Sharon! Thanks for stopping by the Disney Parks Moms Panel. I know what it’s like to postpone a vacation, but I have to be honest, there’s something extremely exciting about booking a new vacation. I absolutely love the planning process!

    In short, your tickets will automatically be extended to use any date through September 26, 2021, so there isn’t any heavy lifting that you need to do on your end! Plus, if you are unable to visit by September 26, 2021, you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date.

    When making adjustments to your account, I always advise my friends and family members to give My Disney Experience a day to fully update with my adjustments. However, if you’re still seeing the incorrect dates after a day or two, you might consider reaching out to the Disney Reservation Center and they will work their magic.

    As you look to plan your next Walt Disney World vacation, be sure to rely on us here at the Disney Parks Moms Panel. My fellow panelists sure do have a wealth of knowledge! 

    Be sure to tell Mickey I said hello during your rescheduled vacation!

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Meet the Panelist: Bryan, Kansas

Hi all! I'm Bryan from Kansas City. I'm a husband, first-time dad, and man's best friend to our Golden Retriever. Like many kids, I grew up traveling to Disney World nearly every year with my family, so to say that my perspective has changed over the years is an understatement. Through my passion, firsthand knowledge and park research, I look forward to helping you with your Disney vacation! Learn More About Bryan

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