Mickey Celebrates D100
  • On Mar 13, 2023
    Caitlin from MT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there! I had to cancel our Disneyland tickets on March 15th because the airline pushed our flight back to later in the day so now we won't land in time. Can you let me know when we can expect to see the refund?

    Hi Caitlin! Welcome to planDisney! Thanks so much for stopping by to send your question to us.

    I'm so sorry to hear your plans have changed and that you won't be able to visit the Disneyland Resort this week. While I don't have access to your account, it sounds like you might have canceled your theme park reservations to either Disneyland Park or Disney California Adventure Park. Theme park tickets cannot be canceled and once purchased, are nonrefundable. The good news is that you can use them for a future visit! The expiration date depends on when they were purchased, but there is time to use them. For example, one-day tickets that are purchased today through the Disneyland website or the Disneyland Mobile App are valid now through December 30, 2024. Even expired theme park tickets, provided they are unused, may be applied towards the purchase of a new theme park ticket at the current price so long as the new ticket purchase price is equal to or greater than the amount paid for the original ticket.

    I hope you can plan to visit the magic that awaits you at The Happiest Place on Earth soon! When you are ready and have planning questions, we would love to help you at planDisney. You've got a friend in us!

    Wishing you magic,

thumbnail image for Lisa

Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at six years old. I'm lucky to be an annual Passholder at both Disneyland and Walt Disney World and I love visiting my laughing places as often as possible! I’m so excited to help you plan special memories at The Happiest Place on Earth and The Most Magical Place on Earth! Learn More About Lisa

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