Hi there! I had to cancel our Disneyland tickets on March 15th because the airline pushed our flight back to later in the day so now we won't land in time. Can you let me know when we can expect to see the refund?

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Answer 1

Hi Caitlin! Welcome to planDisney! Thanks so much for stopping by to send your question to us.

I'm so sorry to hear your plans have changed and that you won't be able to visit the Disneyland Resort this week. While I don't have access to your account, it sounds like you might have canceled your theme park reservations to either Disneyland Park or Disney California Adventure Park. Theme park tickets cannot be canceled and once purchased, are nonrefundable. The good news is that you can use them for a future visit! The expiration date depends on when they were purchased, but there is time to use them. For example, one-day tickets that are purchased today through the Disneyland website or the Disneyland Mobile App are valid now through December 30, 2024. Even expired theme park tickets, provided they are unused, may be applied towards the purchase of a new theme park ticket at the current price so long as the new ticket purchase price is equal to or greater than the amount paid for the original ticket.

I hope you can plan to visit the magic that awaits you at The Happiest Place on Earth soon! When you are ready and have planning questions, we would love to help you at planDisney. You've got a friend in us!

Wishing you magic,
Lisa

Hi there! I had to cancel our Disneyland tickets on March 15th because the airline pushed our flight back to later in the day so now we won't land in time. Can you let me know when we can expect to see the refund?

Meet the Panelist: Lisa, Colorado

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Hi there! I had to cancel our Disneyland tickets on March 15th because the airline pushed our flight back to later in the day so now we won't land in time. Can you let me know when we can expect to see the refund?”

Meet the Panelist: Lisa, Colorado

Related Links

Thank a Panelist

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Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

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Hi there! I had to cancel our Disneyland tickets on March 15th because the airline pushed our flight back to later in the day so now we won't land in time. Can you let me know when we can expect to see the refund?