Hey howdy hey, Anh, and thanks for making your way to
planDisney!
First off, I’m so sorry to hEAR that you had to cancel your Disneyland Resort Hotels Package that you purchased through Costco Travel! I sure hope you’ll be able to reschedule your magical vacation for another time in the near future. Since it looks like you were able to cancel your package more than 30 days before your arrival, you should be able to get your $200 deposit back, minus any additional fees. According to the Costco Travel website, Costco Travel’s Disneyland Resort packages are maintained by their Disney partners, which means that your reservation is stored in Disney’s booking system, and Costco Travel can’t access your reservation. So, since you booked through Costco Travel, my recommendation is to reach out to Costco Travel’s dedicated Disney partners at 1-866-232-4208 to find out how long it may take to receive your refund.
I actually contacted a Cast Member at Walt Disney Travel Company Reservations recently with this same question regarding a refund from a
Vacation Package booked through the
Disneyland Resort, and was told that it can take up to 1-2 billing cycles on your credit card or payment method in order to see your refund. So, I’m guessing that this timing will be similar with your package as well, but it doesn’t hurt to get in touch with the Disney partners to double check.
I hope this information helps, Anh, and I’m sending pixie dust that you’ll be returning to the magic soon! There are so many exciting things to look forward to at the Disneyland Resort in the next few months, including
Halloween Time,
Oogie Boogie Bash – A Disney Halloween Party, and so much more!
Wishing you magic,
Kristin