Laptop with Magic Band image displayed
  • On Aug 3, 2021
    David from MA Asked

    I had to cancel my disney vacation reservation due to the current outbreak of covid. where can I find the info on my refund on your website

    Hi David! Thank you so much for stopping by planDisney with your question.

    I’m so sorry you had to cancel your Walt Disney World Resort vacation. I know how disappointing it must be, but it's perfectly understandable if you don’t feel comfortable traveling right now.

    You’ll find information about Disney’s cancellation policy on the Terms and Conditions page on the Walt Disney World website. Refund amounts differ based on what kind of reservations you had, so you can refer to the information for your particular package for more details. You can also call Disney’s Guest Relations and speak to a Cast Member who will be happy to help you figure out your options.

    David, even though you couldn’t make your vacation this time, the magic will still be waiting for you whenever you’re ready to return. And I hope you’ll come see your planDisney pals again when it’s time to start making your plans. We’re always here to help!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.