Hello and welcome to planDisney, Leslie!
I am sorry to hear you will have to cancel your Walt Disney World Resort vacation. Sometimes life does not go as planned, but remember that the magic will be waiting for you when you decide to visit!
Before canceling your reservation, have you considered changing the dates of your visit? Did you know you can try to modify your booking online?
Sign in to your Disney account, visit
My Plans, scroll down to find your reservation, and select
Change Reservation. You will have the option to change your travel dates, resort, travel party, and more. Please note that changes are subject to availability and new charges may apply. If you are unable to make modifications online, please call the Disney Reservation Center at (407) 934-7639 and Cast Members will be happy to assist you.
If you must cancel your vacation, please read the cancellation policy included with the terms and conditions of your booking, as Disney vacation packages and room-only reservations have different cancellation policies. To cancel your reservation, sign in to your Disney account, visit
My Plans and select
Cancel Reservation right next to the reservation confirmation number. If you are unable to cancel online, please call
(407) 934-7639. If you booked via a third party, please contact them for assistance.I hope this information is helpful, Leslie. Come back to visit us when you start planning future Walt Disney World Resort adventures, we are delighted to help!
Best magical wishes,
Thiana