Overview Shot of Disneyland
  • On Dec 28, 2021
    Pinder from BC Asked

    I had to cancel my Disney theme park tickets due to travel advisories related to COVID. Will I receive as refund or will there be a credit on my account for future use?

    Hiya Pinder! 
     
    Welcome to planDisney! Thanks for bringing your question our way! 
     
    It sounds like your plans changed and you canceled your Theme Park Reservations for the Disneyland Resort. Unfortunately, canceling your Theme Park Reservation does not trigger a refund. Theme park tickets are valid for a future visit through the end of their stated expiration date and you may book a new Theme Park Reservation for a later date. Because reservations are limited and subject to availability, I recommend checking the Availability Calendar to make sure a Theme Park Reservation is available on the new desired day. 
     
    But, if you're unable to visit before your ticket’s expiration, don't worry! According to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. When you’re ready to visit, simply go to a Main Entrance ticket booth and ask a Cast Member to apply your eligible ticket amount towards a new ticket purchase. 
     
    I hope this helps! 
     
    Tiffanie 
thumbnail image for Tiffanie

Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childless millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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