Hi Wayne,
Making
advance dining reservations is my favorite part of planning a Walt Disney World visit, and the
My Disney Experience app makes it so convenient. Normally, you can make a reservation, modify it or cancel directly within the app.
On the rare occasion when there's a glitch in that process, you can call Disney Dining at (407) WDW-DINE (407-939-3463) and ask a cast member to take care of it for you. It should only take a couple of minutes.
By the way, Wayne, did you know that you can now use the My Disney Experience app to
order meals and snacks using your mobile device in the theme parks, resorts and Disney Springs? Just go to the Order Food section of the app, choose a
participating location, place your order and pay using a credit card, debit card or the Disney Dining Plan. When you arrive at the restaurant, you use My Disney Experience again to let the kitchen know you are ready to pick up your food and beverages, and you're on your way.
Thanks for your question. Please let us know if we can help in any other way as you plan your Walt Disney World vacation. Happy dining!
Wilma